Payout requirements

Payout Requirements

These payout requirements have been in place since April 1, 2025.

Every month our team will pay out all commissions to partners that meet all the following requirements:

  1. Be a Wild Mail customer. You shall have an active Wild Mail subscription during the period you're referring customers to us.

  2. Commissions are paid after 60 days of conversion. This industry standard is done to avoid problems with cancelled or refunded accounts.

  3. Min. of 100€ in commissions: We will only start paying out commissions once you hit €100 earned commissions. We do this in order to avoid paying micro amounts where fees are higher than commissions.

  4. Have referred at least 2 active customers: You need to have at least 2 active customers to meet payout requirements.

  5. Have referred at least 1 account in the previous 12 months.

Payout Eligibility Resets After 12 Months of Inactivity

If you have not referred a new customer in the previous 12 months (365 days), you will no longer earn commissions for historical accounts. If you begin to refer accounts again after the 12-month period has lapsed, the commission rate will be reset to 20%, and you will earn a commission for new accounts moving forward as long as the above eligibility requirements are met.

Additional Payout Rules

Please note that it is not possible to earn commissions from your own account, other accounts that you may have or create or by referring each other with other partners.

You can only earn commissions from clients who sign up for an active Wild Mail account using your unique affiliate link.

Commissions can only be generated in Stripe if the payment has been made via credit card, SEPA, or any means through Stripe.

Before receiving your first commissions on FirstPromoter, you’ll need to complete the W-8 or W-9 forms, depending on your fiscal situation and residence, and add your billing details to your account.

If your referrals have made the payment via bank transfer, please contact support at [email protected] to inform us

FAQ

Can I select new payment methods?

Yes, FirstPromoter allows us to pay commissions using bank transfers, PayPal, Payoneer, and many other methods.

🚨 You can set this up ONLY when you receive your first commission through FirstPromoter (loom).

How to complete the W-8 and W-9 forms? Is it mandatory?

Yes, this is a mandatory step to be fully compliant with accounting.

Before receiving your first commissions on FirstPromoter, you’ll need to complete the W-8 or W-9 forms, depending on your fiscal situation and residence. You can upload them to your FP account in Profile Settings.

How often will I receive my payments?

If you meet the payment conditions, you can receive payments monthly in USD or EUR. The payments will be processed, and the amount will be available during the first 15 days of the month.

Where can I find my invoices?

You will find all your new invoices automatically generated in FirstPromoter.

Why do I see red amounts in my commissions?

When you see a negative (red) amount in your FirstPromoter dashboard, it usually means a commission adjustment due to a customer’s plan change or refund.

This happens in two main scenarios:

  1. Plan downgrade: if a referred customer downgrades to a different plan, the commission is recalculated proportionally based on the new amount paid.

  2. Partial or full refund : if an exceptional refund is issued as described in our refund policy, FirstPromoter updates your commission and subtracts the appropriate amount.

Old payout requirements (valid until 31/3/2025)

  1. Be a Wild Mail customer. You shall have an active account during the period you're referring accounts.

  2. Commissions are paid after 60 days of conversion. This industry standard is done to avoid problems with cancelled or refunded accounts.

  3. Min. of 200€ in commissions: We will only start paying out commissions once you hit €200 earned commissions. We do this in order to avoid paying micro amounts where fees are higher than commissions.

  4. Have referred at least 2 active accounts: You need to have referred at least 2 active accounts to meet payout requirements.

  5. Have referred an account in the previous 6 months.

If you have not referred a new account in the previous 6 months (180 days), you will no longer earn commissions for historical accounts. If you begin to refer accounts again after the 6-month period has lapsed, the commission rate will be reset to 20%, and you will earn a commission for new accounts moving forward as long as the above eligibility requirements are met.

If you have any questions, don't hesitate to email us for free assistance, we are happy to help you.

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