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Payout requirements

Payout Requirements

These payout requirements have been in place since April 1, 2025.

Every month our team will pay out all commissions to partners that meet all the following requirements:

  1. Be a Wild Mail customer. You shall have an active Wild Mail subscription during the period you're referring customers to us.

  2. Commissions are paid after 60 days of conversion. This industry standard is done to avoid problems with cancelled or refunded accounts.

  3. Min. of 100€ in commissions: We will only start paying out commissions once you hit €100 earned commissions. We do this in order to avoid paying micro amounts where fees are higher than commissions.

  4. Have referred at least 2 active customers: You need to have at least 2 active customers to meet payout requirements.

  5. Have referred at least 1 active account in the previous 12 months.

Payout Eligibility Resets After 12 Months of Inactivity

If you have not referred a new customer in the previous 12 months (365 days), you will no longer earn commissions for historical accounts. If you begin to refer accounts again after the 12-month period has lapsed, the commission rate will be reset to 20%, and you will earn a commission for new accounts moving forward as long as the above eligibility requirements are met.

Additional Payout Rules

Please note that it is not possible to earn commissions from your own account, other accounts that you may have or create or by referring each other with other partners.

You can only earn commissions from clients who sign up for an active Wild Mail account using your unique affiliate link.

Each month, we review pending commissions. You will receive a payment only if, at the time of the review, you meet all eligibility requirements and the amount falls within the month being processed. Example: In October, we review August commissions. If you meet the requirements at the time of the review, you will receive the payment.

⚡Important: If you have any accrued amounts from months prior to the month under review and did not meet the requirements at that time, those amounts will not be paid and will not roll over to subsequent months.

Commissions can only be generated in Stripe if the payment has been made via credit card, SEPA, or any means through Stripe.

Before receiving your first commissions on FirstPromoter, you’ll need to complete the W-8 or W-9 forms, depending on your fiscal situation and residence, and add your billing details to your account.

If your referrals have made the payment via bank transfer, please contact support at support@wildmail.io to inform us

FAQ

Can I select new payment methods?

Yes, FirstPromoter allows us to pay commissions using bank transfers, PayPal, Payoneer, and many other methods.

🚨 You can set this up ONLY when you receive your first commission through FirstPromoter (loom).

Payout terms: Monthly / Net-60

The current month's commissions will be paid 60 days after the month ends if the payout amount is over €100, and you meet the rest of the requirements by the time of the payout.

How to complete the W-8 and W-9 forms? Is it mandatory?

Yes, this is a mandatory step to be fully compliant with accounting.

Before receiving your first commissions on FirstPromoter, you’ll need to complete the W-8 or W-9 forms, depending on your fiscal situation and residence. You can upload them to your FP account in Profile Settings.

Quick Guide: Filling Out W-9, W-8BEN and W-8BEN-E Forms

Depending on your tax residency and business structure, the IRS requires one of these forms for cross-border payments.

📝 Which form do you need?

  • W-9 → If you’re a U.S. tax resident (individual or company).

  • W-8BEN → If you’re a non-U.S. individual.

  • W-8BEN-E → If you represent a non-U.S. entity.

✅ Form W-9 – U.S. Residents

Quick tips:

  • Legal name and tax classification.

  • U.S. address.

  • SSN or EIN.

  • Required signature.

✅ Form W-8BEN – Non-U.S. Individuals

Quick tips:

  • Full name and country of citizenship.

  • Foreign address.

  • Local tax ID (if applicable).

  • Claim treaty benefits (if applicable).

  • Required signature.

✅ Form W-8BEN-E – Non-U.S. Entities

Quick tips:

  • Legal business name and country of incorporation.

  • Entity type.

  • Foreign address.

  • Treaty claim (if applicable).

  • Signature by authorized person.

⚠️ This guide is for general informational purposes only and reflects our understanding of IRS forms W-9, W-8BEN, and W-8BEN-E at the time of writing. It does not constitute legal, financial, or tax advice. Please consult a qualified tax professional for advice tailored to your specific situation. Wild Audience does not provide personal tax advice.

How often will I receive my payments?

If you meet the payment conditions, you can receive payments monthly in USD or EUR. The payments will be processed, and the amount will be available during the first 15 days of the month.

Where can I find my invoices?

You will find all your new invoices automatically generated in FirstPromoter.

Why do I see red amounts in my commissions?

When you see a negative (red) amount in your FirstPromoter dashboard, it usually means a commission adjustment due to a customer’s plan change or refund.

This happens in two main scenarios:

  1. Plan downgrade: if a referred customer downgrades to a different plan, the commission is recalculated proportionally based on the new amount paid.

  2. Partial or full refund : if an exceptional refund is issued as described in our refund policy, FirstPromoter updates your commission and subtracts the appropriate amount.

Old payout requirements (valid until 31/3/2025)

  1. Be a Wild Mail customer. You shall have an active account during the period you're referring accounts.

  2. Commissions are paid after 60 days of conversion. This industry standard is done to avoid problems with cancelled or refunded accounts.

  3. Min. of 200€ in commissions: We will only start paying out commissions once you hit €200 earned commissions. We do this in order to avoid paying micro amounts where fees are higher than commissions.

  4. Have referred at least 2 active accounts: You need to have referred at least 2 active accounts to meet payout requirements.

  5. Have referred an account in the previous 6 months.

If you have not referred a new account in the previous 6 months (180 days), you will no longer earn commissions for historical accounts. If you begin to refer accounts again after the 6-month period has lapsed, the commission rate will be reset to 20%, and you will earn a commission for new accounts moving forward as long as the above eligibility requirements are met.

If you have any questions, don't hesitate to email us for free assistance, we are happy to help you.

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