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  • 🌐What is Wild Mail?
  • WILD MAIL ACADEMY
    • *️⃣Start here
    • 1️⃣Getting Started
      • Week 1 at Wild Mail
      • Account setup
        • Password setup
        • First setup - beginners
        • DNS authentication and domains
        • Email verification
      • Your Dashboard
        • Overview
      • Organize your contacts
        • How to import contacts
        • How to create a list
        • How to create tags
        • How to merge lists
        • How to bulk edit contacts
        • How to clean up your contact list
        • How to segment your lists
      • Build your campaigns
        • How to create your first campaign
        • Difference between campaign and automation
        • How to create Newsletters
    • 2️⃣Exploring Further
      • Build your automations
        • How to set up your first automation
        • How to send time-specific automation
        • How to set up Goals
      • Organize your deals
        • Get started on Deals
        • Import & export your deals
        • Automation for deals
        • Custom fields
        • CRM Reports
        • 3 ways to close more deals
      • Set up your integrations
        • Main integrations overview
        • E-commerce dashboard overview
        • Where to find my API Key
        • Zapier
        • Calendly
        • Shopify
      • Design your forms
        • How to design forms
        • How to add double opt-in to your forms
    • 3️⃣Deep Dive
      • Level up your automations
        • Lead scoring
        • How to deliver Lead Magnets
        • How to create a Webinar Automation Flow
        • How to create a Birthday automation
      • Level up your integrations
        • Postmark
        • LinkedIn
        • Zoom
        • Stripe
        • Hotmart
      • Level up your campaigns
        • Hidden Fields: Track Traffic and Block Bots
        • Personalization Tags
        • Landing Page Builder
        • Deliverability: avoid emails going to SPAM
      • Tutorials
      • FAQ
  • ACCOUNT AND BILLING
    • Wild Mail app login
    • Account upgrades
      • ⬆️Trial to paid account
      • ↕️Upgrade/downgrade account
      • 🔡Reset password
    • Billing
      • 🔢Change billing details
      • 🆓Apply a coupon
      • ⬇️Download invoices
      • 🆕VAT updates January 2025
    • Cancelations
      • ⏹️Cancel account
      • *️⃣Failed payments
      • 🔁Refunds
  • Partner Program
    • How to become a partner
    • FirstPromoter Profile Setup
    • Partner commissions
    • Payout requirements
    • Promote Wild Mail
    • Wild Mail vs. ActiveCampaign
    • Create accounts
    • Migrate accounts
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On this page
  • Lite Plans
  • Lists and contacts
  • Campaigns and emails
  • Automations
  • Forms
  • Plus Plans
  • Lead Scoring and Dynamic content
  • CRM (Deals)
  • Integrations
  • Professional and Enterprise Plans
  • A/B testing and Predictive sending
  • Attribution and Custom Domains

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  1. WILD MAIL ACADEMY
  2. Deep Dive

FAQ

Make sure you finish Week 1 with Wild Mail first. Below you'll find the latest tips on how to master ActiveCampaign. We included the most common questions our support team receives. Enjoy!

Lite Plans

Lists and contacts

  • How to change the name of your list

  • How to clean my contact list

  • My import failed. What to do?

  • How to add /delete contacts to the exclusion list

  • How to create list segments

  • How to edit a contact

  • How to manage custom fields

Campaigns and emails

  • How to change the "From" name and email address in my campaign

  • How to change my email footer

  • Contacts are not receiving emails but appear to be subscribed

  • How to save a campaign as a template

Automations

  • How to import automation templates (recipes)

  • How to activate an automation

  • How to add/ remove contacts from an automation

  • How to see all contacts in an automation

  • How to edit an automation email

  • How unsubscribes work in an automation

Forms

  • Types of forms you can create

  • How to customise a form

  • How to tag contacts that fill out a form

Plus Plans

Lead Scoring and Dynamic content

  • How to use Lead Scoring

  • How to use dynamic/conditional content

CRM (Deals)

  • How Deals work

  • How to create a task for a deal

  • How to use automations to manage deals

  • How to change stages in deals

Integrations

  • WordPress Integration

  • Salesforce Integration

  • WooCommerce Integration

  • Shopify Integration

  • Google Analytics Integration

  • Google Sheets Integration

  • WhatsApp Integration

Professional and Enterprise Plans

A/B testing and Predictive sending

  • How to use split automations (A/B testing)

  • How to use predictive sending

Attribution and Custom Domains

  • How to use attribution

  • How to set up your custom domain name (CNAME)

If you'd like to know more about the above features, contact us at support@wildmail.io.

We'll be happy help you!

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Last updated 9 months ago

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