⏹️Cancel account
If you would like to cancel your Wild Mail account, please follow the below steps.
1. Go to Billing
Open your ActiveCampaign account and click on the blue chat bubble in the bottom right, in Dashboard, or you can access the Wild Mail app directly from here.
2. Go to Wild Mail Dashboard
In order to access your Billing feature, you need to click on the Wild Mail Dashboard inside the blue beacon.
3. Inside the Wild Mail app
Once you are in the Wild Mail app, go to Billing.
4. Cancel account
In Billing, at the bottom left, click on Cancel Account.
5. Security screen
Once you click on Cancel Account, a security screen will appear to check if you want to go ahead with the cancelation process. If so, click on Cancel Account.
6. Cancelation scheduled
If you cancel your subscription before the renewal date, this screen will show you that you will have access to the account until the day before the renewal, when the account will be automatically canceled. You can use your account normally until that day.
7. Confirmation
Once your account is canceled, you will see this screen. If you want to reactivate your account after a cancelation, you will need to contact us at support@wildmail.io.
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