> For the complete documentation index, see [llms.txt](https://docs.wildmail.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.wildmail.io/account-and-billing/cancelations/cancel-account.md).

# Cancel account

{% hint style="info" %}
If you would like to cancel your Wild Mail account, please follow the below steps.
{% endhint %}

### 1. Access your Wild Mail billing app

You can login to the billing app by following [**these steps.**](https://docs.wildmail.io/account-and-billing/wild-mail-app-login)

### **2. Inside the Wild Mail app**

Once you are in the Wild Mail app, go to **Billing**.

<figure><img src="/files/nL1iPlY6p5XJ5bMtT4yc" alt=""><figcaption></figcaption></figure>

### 3. Cancel account

In Billing, on the right hand side, click on **Cancel Account**.

<figure><img src="/files/omKBDj5Cnq5aF4JRSLGc" alt=""><figcaption></figcaption></figure>

### 4. Security screen

Once you click on **Cancel Account**, a security screen will appear to check if you want to go ahead with the cancelation process. You will also have to fill out a small form stating the reason for the cancelation.

<figure><img src="/files/WK1PPQXnjdcGaYsIwwOk" alt=""><figcaption></figcaption></figure>

### 5. Complete the form

Choose the reason for canceling, and then click on **Cancel account.**

<figure><img src="/files/zjxMqr9wVZxDRbPMAXmf" alt=""><figcaption></figcaption></figure>

### 6. Processing the cancelation

You will see that the app will be processing your cancellation request.

<figure><img src="/files/NPdVqa8nbY5a4RjwIwlu" alt="" width="375"><figcaption></figcaption></figure>

### 7. Cancelation scheduled

Once your request is processed, you will see this screen, which tells you when your account will be automatically canceled.

<figure><img src="/files/AOz6wdF3Mvq9RmzBU1Ct" alt=""><figcaption></figcaption></figure>

If you want to reactivate your account after a cancellation, please contact us at **<support@wildmail.io>.**


---

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