⏹️Cancel account

1. Go to Billing

Open your ActiveCampaign account and click on the blue chat bubble in the bottom right, in Dashboard, or you can access the Wild Mail app directly from here.

2. Go to Wild Mail Dashboard

In order to access your Billing feature, you need to click on the Wild Mail Dashboard inside the blue beacon.

3. Inside the Wild Mail app

Once you are in the Wild Mail app, go to Billing.

4. Cancel account

In Billing, on the right hand side, click on Cancel Account.

5. Security screen

Once you click on Cancel Account, a security screen will appear to check if you want to go ahead with the cancelation process. You will also have to fill out a small form stating the reason for the cancelation.

6. Complete the form

Choose the reason for canceling, and then click on Cancel account.

7. Processing the cancelation

You will see that the app will be processing your cancellation request.

8. Cancelation scheduled

Once your request is processed, you will see this screen, which tells you when your account will be automatically canceled.

If you want to reactivate your account after a cancellation, please contact us at [email protected].