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Cancel account
If you would like to cancel your Wild Mail account, please follow the below steps.
Open your ActiveCampaign account and click on the blue chat bubble in the bottom right, in Dashboard, or you can access the Wild Mail app directly from here.
In order to access your Billing feature, you need to click on the Wild Mail Dashboard inside the blue beacon.
Once you are in the Wild Mail app, go to Billing.
In Billing, at the bottom left, click on Cancel Account.
Once you click on Cancel Account, a security screen will appear to check if you want to go ahead with the cancelation process. If so, click on Cancel Account.
The next screen will show you a form where you must enter the reason for the cancelation. We do this to know the opinion of our customers and continue to improve our services based on the comments.
If you cancel your subscription before the renewal date, this screen will show you that you will have access to the account until the day before the renewal, when the account will be automatically canceled. You can use your account normally until that day.
Once your account is canceled, you will see this screen. If you want to reactivate your account after a cancelation, you will need to contact us at [email protected].
Last modified 6mo ago