Wild Mail
DashboardPricingTutorialsContact
English
English
  • 🌐What is Wild Mail?
  • WILD MAIL ACADEMY
    • *️⃣Start here
    • 1️⃣Getting Started
      • Week 1 at Wild Mail
      • Account setup
        • Password setup
        • First setup - beginners
        • DNS authentication and domains
        • Email verification
      • Your Dashboard
        • Overview
      • Organize your contacts
        • How to import contacts
        • How to create a list
        • How to create tags
        • How to merge lists
        • How to bulk edit contacts
        • How to clean up your contact list
        • How to segment your lists
      • Build your campaigns
        • How to create your first campaign
        • Difference between campaign and automation
        • How to create Newsletters
    • 2️⃣Exploring Further
      • Build your automations
        • How to set up your first automation
        • How to send time-specific automation
        • How to set up Goals
      • Organize your deals
        • Get started on Deals
        • Import & export your deals
        • Automation for deals
        • Custom fields
        • CRM Reports
        • 3 ways to close more deals
      • Set up your integrations
        • Main integrations overview
        • E-commerce dashboard overview
        • Where to find my API Key
        • Zapier
        • Calendly
        • Shopify
      • Design your forms
        • How to design forms
        • How to add double opt-in to your forms
    • 3️⃣Deep Dive
      • Level up your automations
        • Lead scoring
        • How to deliver Lead Magnets
        • How to create a Webinar Automation Flow
        • How to create a Birthday automation
      • Level up your integrations
        • Postmark
        • LinkedIn
        • Zoom
        • Stripe
        • Hotmart
      • Level up your campaigns
        • Hidden Fields: Track Traffic and Block Bots
        • Personalization Tags
        • Landing Page Builder
        • Deliverability: avoid emails going to SPAM
      • Tutorials
      • FAQ
  • ACCOUNT AND BILLING
    • Wild Mail app login
    • Account upgrades
      • ⬆️Trial to paid account
      • ↕️Upgrade/downgrade account
      • 🔡Reset password
    • Billing
      • 🔢Change billing details
      • 🆓Apply a coupon
      • ⬇️Download invoices
      • 🆕VAT updates January 2025
    • Cancelations
      • ⏹️Cancel account
      • *️⃣Failed payments
      • 🔁Refunds
  • Partner Program
    • New Affiliation Software
    • FirstPromoter Profile Setup
    • How to become a partner
    • Partner commissions
    • Payout requirements
    • Promote Wild Mail
    • Wild Mail vs. ActiveCampaign
    • Create accounts
    • Migrate accounts
Powered by GitBook
On this page
  • 1. Go to Billing
  • 2. Go to Wild Mail Dashboard
  • 3. Inside the Wild Mail app
  • 4. Cancel account
  • 5. Security screen
  • 6. Complete the form
  • 7. Processing the cancelation
  • 8. Cancelation scheduled

Was this helpful?

  1. ACCOUNT AND BILLING
  2. Cancelations

Cancel account

PreviousCancelationsNextFailed payments

Last updated 18 days ago

Was this helpful?

If you would like to cancel your Wild Mail account, please follow the below steps.

1. Go to Billing

Open your ActiveCampaign account and click on the blue chat bubble in the bottom right, in Dashboard, or you can access the Wild Mail app directly from.

2. Go to Wild Mail Dashboard

In order to access your Billing feature, you need to click on the Wild Mail Dashboard inside the blue beacon.

3. Inside the Wild Mail app

Once you are in the Wild Mail app, go to Billing.

4. Cancel account

In Billing, on the right hand side, click on Cancel Account.

5. Security screen

Once you click on Cancel Account, a security screen will appear to check if you want to go ahead with the cancelation process. You will also have to fill out a small form stating the reason for the cancelation.

6. Complete the form

Choose the reason for canceling, and then click on Cancel account.

7. Processing the cancelation

You will see that the app will be processing your cancellation request.

8. Cancelation scheduled

Once your request is processed, you will see this screen, which tells you when your account will be automatically canceled.

If you want to reactivate your account after a cancellation, please contact us at support@wildmail.io.

⏹️
here