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  • 🌐What is Wild Mail?
  • WILD MAIL ACADEMY
    • *️⃣Start here
    • 1️⃣Getting Started
      • Week 1 at Wild Mail
      • Account setup
        • Password setup
        • First setup - beginners
        • DNS authentication and domains
        • Email verification
      • Your Dashboard
        • Overview
      • Organize your contacts
        • How to import contacts
        • How to create a list
        • How to create tags
        • How to merge lists
        • How to bulk edit contacts
        • How to clean up your contact list
        • How to segment your lists
      • Build your campaigns
        • How to create your first campaign
        • Difference between campaign and automation
        • How to create Newsletters
    • 2️⃣Exploring Further
      • Build your automations
        • How to set up your first automation
        • How to send time-specific automation
        • How to set up Goals
      • Organize your deals
        • Get started on Deals
        • Import & export your deals
        • Automation for deals
        • Custom fields
        • CRM Reports
        • 3 ways to close more deals
      • Set up your integrations
        • Main integrations overview
        • E-commerce dashboard overview
        • Where to find my API Key
        • Zapier
        • Calendly
        • Shopify
      • Design your forms
        • How to design forms
        • How to add double opt-in to your forms
    • 3️⃣Deep Dive
      • Level up your automations
        • Lead scoring
        • How to deliver Lead Magnets
        • How to create a Webinar Automation Flow
        • How to create a Birthday automation
      • Level up your integrations
        • Postmark
        • LinkedIn
        • Zoom
        • Stripe
        • Hotmart
      • Level up your campaigns
        • Hidden Fields: Track Traffic and Block Bots
        • Personalization Tags
        • Landing Page Builder
        • Deliverability: avoid emails going to SPAM
      • Tutorials
      • FAQ
  • ACCOUNT AND BILLING
    • Wild Mail app login
    • Account upgrades
      • ⬆️Trial to paid account
      • ↕️Upgrade/downgrade account
      • 🔡Reset password
    • Billing
      • 🔢Change billing details
      • 🆓Apply a coupon
      • ⬇️Download invoices
      • 🆕VAT updates January 2025
    • Cancelations
      • ⏹️Cancel account
      • *️⃣Failed payments
      • 🔁Refunds
  • Partner Program
    • New Affiliation Software
    • FirstPromoter Profile Setup
    • How to become a partner
    • Partner commissions
    • Payout requirements
    • Promote Wild Mail
    • Wild Mail vs. ActiveCampaign
    • Create accounts
    • Migrate accounts
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On this page
  • 1. Go to Billing
  • 2. Go to Wild Mail Dashboard
  • 3. Inside the Wild Mail app
  • 4. Update plan
  • 5. Choose/update add-ons
  • 6. Finalize

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  1. ACCOUNT AND BILLING
  2. Account upgrades

Upgrade/downgrade account

PreviousTrial to paid accountNextReset password

Last updated 18 days ago

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If you want to upgrade or downgrade your account, or change your Wild Mail plan, just follow the steps below.

1. Go to Billing

Open your ActiveCampaign account and click on the blue chat bubble in the bottom right, in Dashboard, or you can access the Wild Mail app directly from .

2. Go to Wild Mail Dashboard

In order to access your Billing feature, you need to click on the Wild Mail Dashboard inside the blue beacon.

3. Inside the Wild Mail app

You will be redirected to the Wild Mail app; once inside, click on Billing.

4. Update plan

Using the pencil symbols to the right of the current features of your plan, make the necessary modifications. For example, change the number of active contacts, the type of plan, or add/remove users.

5. Choose/update add-ons

You can add more add-ons if you need to, such as CRM, SMS, the Custom Reports add-on, or increase your monthly email sends.

6. Finalize

Once you have made the necessary changes, you will see a breakdown of what you need to pay, click Confirm, and the changes will be applied to your account. Additional charges will be made automatically through Stripe. The screen will display your updated plan.

Your plan is now upgraded. If you have any questions, please let us know at support@wildmail.io.

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