↕️Upgrade/downgrade account

If you want to upgrade or downgrade your account, or change your Wild Mail plan, just follow the steps below.

1. Go to Billing

Open your ActiveCampaign account and click on the blue chat bubble in the bottom right, in Dashboard, or you can access the Wild Mail app directly from here.

2. Go to Wild Mail Dashboard

In order to access your Billing feature, you need to click on the Wild Mail Dashboard inside the blue beacon.

3. Inside the Wild Mail app

You will be redirected to the Wild Mail app; once inside, click on Billing.

4. Update plan

Using the pencil symbols to the right of the current features of your plan, make the necessary modifications. For example, change the number of active contacts, the type of plan, or add/remove users.

5. Choose/update add-ons

You can add more add-ons if you need to, such as CRM, SMS, the Custom Reports add-on, or increase your monthly email sends.

6. Finalize

Once you have made the necessary changes, you will see a breakdown of what you need to pay, click Confirm, and the changes will be applied to your account. Additional charges will be made automatically through Stripe. The screen will display your updated plan.

Your plan is now upgraded. If you have any questions, please let us know at [e-mail].