# Password setup

{% hint style="info" %}
Managing your ActiveCampaign password is straightforward; whether you've forgotten it, you need to create one (trial account) or change it while logged in. Follow these simple steps to ensure your account remains secure.
{% endhint %}

### Steps to Create a New Password or Reset a Forgotten Password

* **Visit the Login Page:** Go to your account's login URL.
* **Click "Forgot?"**: This is located in the password field.
* **Submit Email:** Enter your login email and hit "Submit."
* **Check Email:** Look for a message titled "ActiveCampaign password reset instructions."
* **Update Password:** Click the "Update Password Now" link in the email, then create a new password on the login page.
* **Ensure Correct Email:** Double-check the email you use to log in.

### Password Requirements

* **Minimum 8 Characters:** Passwords should be at least 8 characters long.
* **Security Compliance:** Avoid passwords from the common passwords list by OWASP.

### Changing Password While Logged In

* **Access Settings:** Click "Settings" from the menu.
* **Enter New Password:** Fill in both password fields and save.
* **Confirm Current Password:** A prompt will ask for your current password to confirm the change.

### Admin Reset for Other Users

* **Navigate to Users:** Go to "Users and Groups" in settings.
* **Edit User Details:** Select the user and choose "Change Password."
* **Update Password:** Enter your admin password, then set a new password for the user.

{% hint style="success" %}
Keeping your ActiveCampaign account secure is essential. Regularly updating your password and ensuring it meets security standards helps protect your data.
{% endhint %}

If you have any questions, don't hesitate to [email us](mailto:support@wildmail.io) for free assistance, we are happy to help you. 


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