For the complete documentation index, see llms.txt. This page is also available as Markdown.

🔀Switch billing currency

If you need to switch your billing currency for your Wild Mail account, just follow the steps below.

1. Access your Wild Mail billing app

You can login to the billing app by following these steps.

2. Inside the Wild Mail app

You will be redirected to the Wild Mail app; once inside, click on Billing.

3. Click on Switch currency

In Billing, click the three dots (⋯) on the right-hand side and select Switch currency to USD. If you're currently billed in USD, this option will read Switch currency to EUR instead.

4. Review and confirm the switch

A confirmation window will appear with the summary of the change:

  • Nothing is charged today.

  • Your next payment stays on the same date, for the same amount, in the new currency.

  • You'll need to re-enter your card details, since your current card can't be moved to the new currency automatically.

To confirm, click on Switch to USD (or Switch to EUR, depending on your current currency).

5. Add your payment details

You will be redirected to Stripe to add your credit card details and billing address, along with other relevant information, if applicable (company name, VAT number, etc.). Then, click Start trial to complete the switch.

You'll notice some free trial days and a total due today of 0.00. This is expected: the trial days cover the time remaining in your current billing period, so you won't be charged twice. Your new subscription in the new currency will start on your original billing date.

Your billing currency has been switched. If you have any questions, please contact us at support@wildmail.io.

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